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Troubleshooting the iPad:
While many of the apps and websites we use are experiencing some difficulties due to the huge influx of users, there are times when the issue is with the iPad. Here are some things to try if these issues occur.
- Close all of the open apps. Too many open apps can lead to lagging and things not working.
- Restart the iPad. This often helps.
- If the site utilizes a Google login, the user may need to sign out of Google and then login again. Even if it appears the user is already logged in, Google’s security measures have logged the user out.
- Clear the history and the cache. It’s kind of like cleaning out a backpack. Sometimes there is so much stuff in the backpack , it needs to be completely cleaned out.
- Safari – on the iPad, go to Settings/Safari/Clear History and Website Data.
- Google Chrome – In the upper right corner of the browser page, there are three dots. Click on the three dots. Click on History and Clear Browsing Data.
Here are a few more resources to help if you are having any trouble with the technology. Please know you can always contact me and I will help troubleshoot as best I can.
- Google Classroom -Student Ipad Assignment Cheat Sheet
- How to see comments on google classroom- instructional video
- This is to see comments that are made directly on the document.
- How to print from google classroom https://youtu.be/TAdGlPvz8Xw
- CLASSLINK User Guide for Parents